Delivery Policy

We will endeavour to dispatch all goods within 7 working days by Royal Mail or Courier. Also please allow 14-21 days for goods out of stock.

We cannot deliver outside the UK, including BFPO addresses unless you contact us for approval. We also reserve the right not to deliver orders if we believe the address is not secure, for example, to a communal postal address or PO Box.

ITEMS OUT OF STOCK; Customers will receive an email the next working day to offer an alternative item or approximate delivery time.

We maintain a large stock of goods but if any part of an order is temporarily out of stock the remainder of the order, if applicable, will be shipped and an e-mail advice sent to the customer advising an estimated delivery date for any missing items.

Upon clearance of full payment, and subject to availability the ordered goods will be dispatched to the address quoted by the customer. We accept no liability for undelivered or misdelivered items due to the customer supplying incorrect address details.

A selection of items may be offered with FREE POSTAGE but the additional surcharge may still apply for offshore deliveries.

• Under 1kg £2.95
• 1kg – 5kg £5.95
• 5kg – 20kg £9.95
• 20kg – 50kg £14.95
• 50kg – 100kg £29.95
• 100kg – 200kg £52.95

Pallet rate

200kg to 1000kg £60.00

UK Highlands & Islands and Northern Ireland (excluding Isle of Man, Channel Islands & Southern Ireland)

An additional £10 surcharge per 25kg will apply to cover the increased cost of delivery.

Returns Policy

If you have any problems or complaints of any nature please contact us within 3 working days of receiving your order. Our staff will be more than happy to assist you and we guarantee a polite response and speedy resolution to all matters such as this.

If, upon delivery of any item purchased from this site, you find that the items you ordered do not meet your requirements or match your expectations we will be happy to exchange them for something more suitable, provided they are unused and returned to us in original unopened packaging within 7 days. In such a situation return postage will be at your cost. Any refund will due will be made within 7 days, please allow a further 3 days for the payment to reach your account.

If we are at fault in delivering your goods, for instance we dispatch the wrong item or it is faulty, we will resolve the problem as fast as is possible and refund any postage costs you may have incurred.

We accept no liability for any damage or loss incurred by the customer or a third party due to delivery, late delivery, non-delivery or any other circumstances no matter how such damage or loss was caused.

All transactions effected through this web site will be directed through a secure server. All reasonable attempts will be made to ensure the security of every transaction but we cannot be held liable for any loss, no matter how arising.